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Financial fitness tips

Local Emergency Relief Assistance

Largely funded through the Federal Government’s Department of Social Services, emergency relief is a safety net for people experiencing financial distress or hardship and who have limited means or resources to improve their financial situation. This support includes food and food vouchers, furniture, assistance paying bills, and refer people to places they can access crisis housing.

List of emergency relief providers

It is advised to call services first to confirm opening hours and appointment requirements.

List of emergency relief providers
  • Referral via one of the Wesley Missions local partner organisations:

    Parramatta Mission 

    119 Macquarie Street, Parramatta - (02) 9891 2277

    High Street Youth Health Service 

    65 High Street, Parramatta - (02) 8860 2500

    Hope Connect

    16 Shortland Street, Telopea - (02) 9638 7955

    Pathways Community Church

    284 Dunmore Street, Pendle Hill - (02) 9636 7400

  • Assistance is accessed through trained volunteer teams - one is allocated to you by calling the 1800 number. The volunteer team provides a home visit where issues can be discussed and assistance provided.

    • Phone: 1800 606 724 (Ext 3 for Cumberland/Parramatta Area - Family Assistance Hotline) or 13 18 12 (Ext 4 for Help & Support - Vinnies Assist general)
    • Website: St Vincent De Paul Society
  • Referral to most local Connect centre sites is via the 1300 number. Assistance is determined and approved on the phone. Drop-in to a Connect site is possible, but assistance will still require consultation and approval on the phone with Salvation Army Head Office.

  • Assistance accessed through Jesuit Refugee Service’s client support centre in Parramatta. Focus on refugees and people seeking asylum.

    • Address: 10-12 Victoria Rd, Parramatta (office closed during lockdown)
    • Phone: 02 9098 9336 (leave a voicemail – messages are checked regularly)
  • Contact the Mission office during business hours and ask to speak with a Case Manager.

    • Phone: 02 9891 2277
    • Address: 119 Macquarie Street, Parramatta
  • Call to make an appointment.

    • Phone: 02 9637 7600
    • Address: Granville TAFE, Block C - 136 William Street, Granville
  • The Granville Hamper Hub is operating until the end of December.  It is a free food relief hamper service – one free food relief hamper per household is available with fruit, vegetables, and pantry items. Service is open to anyone who needs assistance accessing food.


    • Mondays 25 October & 1 November, 11am – 2pm
    • Every Thursday from 11 Nov to 23 Dec, 11am – 2pm 


    • The Granville Centre, 1 Memorial Drive, Granville
  • Turbans 4 Australia provides food and other immediate assistance.


    Learn more
  • Provides hampers with food staples for individuals and families in crises, as well as basic health, accommodation and employment support services. Requests for support should be registered online.

    Phone: 1300 849 278

    Register for crises support
  • Meals Plus is open for breakfast and lunch from Monday to Friday. Services include: emergency food assistance, laundry and shower facilities and referral to accommodation services.

    Address: Parramatta Mission 119 Macquarie Street, Parramatta 
    Phone: 9891 2277