Compliments and Complaints

The City of Parramatta is committed to delivering quality customer service and communicating effectively with our community. Understanding your experience is important and will help us to continually improve.

We welcome feedback on:

requests
compliments if you would like to express your praise for service or conduct
complaints if you were dissatisfied with the level of service or behaviour of an employee, councillor or an agent of the City of Parramatta

Please provide your feedback below or phone Customer Service on 1300 617 058.

Your details

Title

First name

Surname

Address

Street address

Suburb

Postcode

State

Contact phone

example: 0298065000

Fax

Comments

What is your preferred method of contact?

Posted letter

Telephone

Type of feedback

Staff Compliment

Staff Complaint

Information

Subject

Details

Please explain your request as clearly as possible

For service request use the Online Services Portal

A staff compliment is an expression of praise or regard for service or conduct received.

A staff complaint is an expression of dissatisfaction with the level of service or the behaviour of an employee, Councillor or Council agent.

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