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Connecting with Council

Compliments and Complaints

The City of Parramatta is committed to delivering quality customer service and communicating effectively with our community. Understanding your experience is important and will help us to continually improve.

We welcome feedback on:

  • requests
  • compliments if you would like to express your praise for service or conduct 
  • complaints if you were dissatisfied with the level of service or behaviour of an employee, councillor or an agent of the City of Parramatta

Please provide your feedback below or phone Customer Service on 1300 617 058.

Your details
Address
example: 0298065000
Comments
What is your preferred method of contact?
Type of feedback

Please explain your request as clearly as possible

For service request use the Online Services Portal

A staff compliment is an expression of praise or regard for service or conduct received.

A staff complaint is an expression of dissatisfaction with the level of service or the behaviour of an employee, Councillor or Council agent.

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Upcoming events

Council Meetings

Ordinary Council Meeting

27 September 2021 - 27 September 2021