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FAQS

 

For information about JP services, click here.

Additional Services Now Available

From Tuesday 21 July, City of Parramatta Libraries will be extending access to its services in line with the NSW Government’s public health advice regarding COVID-19 restrictions..

Customers will now be able to reserve access to computer stations, study tables and books for collection, subject to terms and conditions.

Limited walk-in access will also be available for browsing.

In efforts to minimise physical contact and protect customers and staff, the number of visitors will be restricted and opening hours limited.

Opening hours are:

Parramatta Library:
Monday to Friday10am - 1pm and 2pm - 4pm

Carlingford, Constitution Hill, Dundas, Epping, Ermington Libraries:
Monday to Friday
10am - 12pm and 2pm - 4pm

Wentworth Point Library:
Monday, Tuesday, Thursday, Friday
10am - 1pm and 2pm - 4pm
Wednesday
10am - 1 pm

Newington Library :
Closed

Contact numbers:

Carlingford Library             9806 5850

Constitution Hill Library     9806 5500

Dundas Library                   9806 5960

Epping Library                    9806 5843

Ermington Library              9806 5869

Parramatta Library            9806 5159

Wentworth Point                9806 8600
Library             

COVID-19 Safety and Hygiene Measures

The health and safety of our staff and customers is always a top priority, so we kindly ask all visitors to comply with the following measures:

  • Use hand sanitiser before entering all library facilities.
  • Practise social distancing by maintaining 1.5 metres between yourself and others. Library staff will monitor occupancy of the facility to ensure capacity does not exceed four square metres per person.
  • Hand sanitiser and disinfectant wipes will be provided at study tables and computer stations. All visitors should use these before and after the use of equipment.
  • All returned library items will be quarantined for 24-hours.

Please note: details of visitors will be collected by the libraries on a voluntary basis.

Library Services

Computers

Customers will be able to book a 30 or 60 minute session on a computer, limited to one session per person per day. Only one person is allowed to use a computer at a time.

To find out more and pre book your computer session click here.

Printers and photocopiers are available for use. You can send your document remotely via this link.

Check out this step by step guide on how to print a document remotely. Click here

Otherwise, you can bring your USB to print any documents via the tech Kiosk machine.

Charges apply for printing and photocopying. Payment is cashless via Tap & Go EFTPOS only.

You’ll need your current membership card to access the above services. If you’re not a member, you can register online to get a temporary number.

Reservations & Inter-Library Loans

You can reserve up to five items on each membership card via parra.city/search or call a branch library or in person. You can also fill in an inter library loan form here.

After receiving notification, please collect your items during opening hours before the expiry date. You will need your library card in order to collect your loan from the library. Self-check machines are available at all branch libraries.

Book Browsing

Please be mindful of social distancing in the book aisles and follow the direction of staff at all times.

Some collections are not available for browsing due to the space restrictions. You can borrow these items by reserving them or asking for assistance from library staff.

Physical newspapers are not available at this stage. You can access newspapers and magazines from around the world in different translations from home via: online newspaper PressReader

Study Tables

One-hour sessions are available to pre-book and are limited to one session per person, per day. Walk-ins are subject to availability. Call your library branch to book now.

Membership & Temporary Membership

You can join your local library online by clicking here.

Once you’ve signed up, you can borrow eBooks, eAudio, and up to five physical items using your temporary membership number.

When you visit a library branch, please bring the temporary library card number with a valid identification with your name and current address (e.g. driver’s licence). We can then complete your registration and give you an official membership card.

If you'd like to retrieve or check your library card details please click 'my account' on the top right corner of parra.city/search (Link please) page. You can change your password online or call 9806 5159.

Programs

Currently our libraries have no face-to-face programs, but you can access digital programs online by clicking here.

Justice of Peace Service

This service is currently unavailable at our libraries.

Looking for a Justice of the Peace?

Find a NSW JP
Find a JP in the Parramatta Local Government Area

New COVID-19 regulations: Witnessing legal documents remotely – Justices of the Peace factsheet

Donations

Our libraries will not accept any donations for the Collection at this stage.

Book Sales

Book sales are not available at this stage.