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Libraries Q&A

All City of Parramatta Libraries are temporarily closed. This decision was made in response to the current circumstances presented by Coronavirus (COVID-19). Visit City of Parramatta's COVID-19 webpage for the latest information.

Online resources are available. 

Call the library on 9806 5159 from 9:30 AM to 5PM.

Library Information FAQ

Are there any library resources that I can use while branches are closed?

Yes. The Library provides a wide array of digital resources, including e-books for borrowing on our Online Library.

What if my items are due? Will I accrue late fees?

The due dates for all borrowed items have been extended. No late fees applied.

How can I return my items?

Outdoor returning chutes remain open 24/ 7 for the time being.

Can I pick up reservations?

Reservations that are listed as ready for pick-up will be held at the branches until further notice. Please disregard the pick-up date listed in your account.

Can I place new reservations or request a book through inter library loans?

Reservations and inter library loans are temporarily are not available. However, you can still access and place reserves on e-books and e-audiobooks through Online Library.

Can I apply for a library card?

During our period of closure, please join online — and gain access to an array of digital resources, including e-books, audiobooks, databases, and more.

When we reopen, new applicants can visit their local library to obtain and validate their physical library card when we reopen. Visit this link to see how to do it via youtube.

Institutional membership will temporarily following the same process.

How can I renew my library cards?

All accounts nearing their expiration dates in March are to be extended to allow borrowing. You’ll not need to renew it this year.

I have a question about my account? Is there anyone that can help me?

If you have any questions about your account or how to access digital resources please contact CoP Libraries on 02 9806 5159 or email us parralib@cityofparramatta.nsw.gov.au or click this link for instructions.

Library Resources You Can Access From Home

Children’s Story Time and Bibs ‘n’ Books

How to Access the Library's Digital Resources 24/7

Online Tools for students and Parents

Online workshops – available soon. Stay tuned.

CoP Libraries have loads of resources available for all ages. You can find complete, trustworthy information quickly using the Library’s online tools. Whether you’re at the Library, at school, or at home, you can access a wide range of resources with your library card.

Digital Magazines for CALD Communities

RB Digital provides some magazines in language other English including Chinese, Italian, Korean and Vietnams. You can access online.

Sign up for eNewsletter to get updates from CoP Libraries and information about our digital resources and services available during our temporary closure.

Library Social Media – follow us

Facebook

Twitter

YouTube

Parra Reads Blog

Parra Pods

What else you can do

Keep Yourself and Your Community Healthy

  • Cover your mouth with a tissue or your upper sleeve when coughing or sneezing.
  • Discard used tissues immediately.
  • Wash your hands often for at least 20 seconds with soap and water or use hand sanitizer that is 60–90% alcohol-based.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Practice social distancing. Try to keep an optimal 1.5-metre distance from other people.
  • Stay home
  • Feeling unwell?
    If you develop a fever, a cough, sore throat or shortness of breath within 14 days of overseas travel, seek medical attention.
    • Call your GP
    • Visit the Emergency Department
    • Call Healthdirect 1800 022 222

Up-to-Date Health Alerts & Information

NSW Health Department

Clinic Locations