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COVID-19: - Strict lockdown restrictions now apply for Parramatta LGA. Read more >


COVID-19: - Strict lockdown restrictions now apply for Parramatta LGA. Read more >

Nappy and Sanitary Rebate terms and conditions

Terms and conditions

  • City of Parramatta residents can receive half of their expenses on cloth nappies up to the value of $150 and half their expense on reusable sanitary products up to the value of $100. 
  • The cloth nappy rebate also includes pre-purchased nappies if adequate proof is provided.
  • Rebate for cloth nappies includes cloth nappies, swim nappies, reusable inner liner for nappies, wet bags, reusable wipes associated with cloth nappies and reusable nursing breast pads.
  • Rebate for reusable sanitary products include sanitary pads, sanitary cups, leak proof underwear and wet bags.
  • Rebate does not include transport costs, nappy hire, and single use items.
  • The applicant must be the occupant of the property requesting the rebate.
  • The applicant must provide a proof of residence, e.g rates notice or utility bill.
  • Council will accept one application for each rebate per house household during the period between 1 July 2020 and 30 June 2021. 
  • To apply for both the Cloth Nappy and Reuseable Sanitary Product rebates you will need to fill in two separate application forms.
  • The applicant must provide a copy of the receipt or proof of purchase. It must include the retailers name, date, and clear identification of name and cost of each individual item purchased.
  • Proof of purchase must be no older than 3 months and dated no earlier than 1 July 2020
  • The copy of invoice of proof or purchase must be a whole copy, not partial copy.
  • By accepting this rebate, participants agree to be contacted 6 months following receipt of the rebate to participate in a user survey. 
  • Applications are to be submitted online. If an applicant does not have computer access, entries can be completed over the phone on 9806 5544 or with our Customer Service team at 126 Church St Parramatta.
  • The City of Parramatta holds the right to reject any application.