Child Safe

Young girls play joyfully on wooden beams in a sunny park

If a child or group of children is in immediate Risk of Significant Harm (ROSH) contact Police on 000

If you need to report a crime or (non-urgent Police Assistance) contact your local Police on 131 444 or call Crimestoppers on 1800 333 000.

In the case of non-emergency child related concerns or reports please email Councils Child Safe Triage Team via email childsafe@cityofparramatta.nsw.gov.au or via phone 9806 5021.

Council's Commitment to Child Safety

Council is committed to fulfilling its duty of care to ensure that Children and Young People who access Council services are safeguarded from harm, recognising that feeling safe can be as important to Children and Young People as being safe. 

Child safety and protection is everyone’s responsibility, including Council workers, families and carers of Children and Young People. 

Council is a registered agency under the Children and Young Persons (Care and Protection) Act 1998 (NSW) (Act) and is committed to fulfilling its legislative and regulatory obligations regarding child protection.

Background

Understand the origins of child safety reforms and why they matter for Council and the community.

What is the Child Safe Scheme?

Learn how the Child Safe Scheme supports organisations in creating safer environments for children.

Child Safety Standards

Learn how the Child Safe Standards guide Council’s commitment to protecting children and young people.

Child Safe Documents and Policies

View Council’s child safe documents and policies, outlining our commitment to keeping children safe from harm.

Child Safe Initiatives

Promoting child safety initiatives through community awareness, redress support, online safety, open dialogue, and child-safe hiring.

Child Safe Resources

Support services for children, young people and families - covering safety, counselling, health, legal aid and community support via phone, web and in-person.

If you need help now, call one of the following services

  • Emergency services 000
  • Child Protection Helpline 13 21 11
  • Disaster Welfare Services 1800 018 444
  • Domestic Violence Line 1800 656 463
  • Kids Helpline 1800 551 800
  • Lifeline 13 11 14 / Text Lifeline 0477 13 11 14
  • Link2home Homelessness 1800 152 152
  • NSW Elder Abuse Helpline 1800 628 221
  • NSW Victims Access Line 1800 633 063
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