Homelessness

Need urgent assistance?

Link2home is a telephone service that provides information, assessment and referral to specialist homelessness services, temporary accommodation and other services for people who are homeless or at risk of homelessness.

Call 1800 152 152

Like many communities across Australia, the city of Parramatta is home to an increasing number of people who are experiencing or are at risk of homelessness. We recognise that minimising the risk of homelessness and supporting people experiencing homelessness in our city improves the wellbeing of our entire community, including residents, businesses and visitors.

The complexity of homelessness means that working through collaboration and partnerships is essential. Council’s homelessness response is therefore delivered in this context and consists of a mix of practical actions, policy, research and advocacy that aims to:

Contribute to the prevention of homelessness
Support and work with the local homelessness sector to support coordination between services in service delivery and advocacy
Maintain and promote use of public space and assets for the whole community
Champion regional planning and partnerships.

Addressing Homelessness

Learn how Council manages public space, supports local services and tracks data to respond to homelessness in Parramatta.

Homelessness Services

Do you need help with housing or managing your financial affairs? Learn more about the financial support services available for you.

Parramatta Region Homelessness Interagency

A Council-led network supporting homelessness services in the Parramatta LGA through resources, referrals and collaboration.

Local Emergency Relief Assistance

Find local services that offer emergency food, housing, financial help and other urgent support.

Living in a boarding house

Visit the NSW Fair Trading website to learn about your rights and responsibilities when living in a boarding house in NSW.

Do you have Questions or Concerns related to Homelessness in Parramatta?

For further information regarding homelessness in Parramatta, read the Homelessness in Parramatta pamphlet(PDF, 71KB). The pamphlet answers many of the frequently asked questions about what you should do if you have a concern related to homelessness in Parramatta.

Please contact the Customer Service Centre. If your concern regards a specific person or space, please ensure that you have as much detail as possible regarding location etc. ready to share with Customer Service Centre staff.

If your concern relates to the use of private land, Council may have limited capacity to assist. If you are concerned about public safety or antisocial or illegal activities, it is recommended that you contact the Police.

To seek assistance from Council in relation to rough sleepers or homelessness, you can submit a request online.