Submit a Request

You can report local issues or request services like bin repairs, graffiti removal or tree maintenance.

Bins & Household Waste

Request a service or make changes to your household waste services, including bin replacements and missed collections.

Missed bin collection Bin left out Damaged bin Stolen bin Removal of unwanted bin Change waste services Missed bulk rubbish collection Waste contractor complaint Waste service information

Public Area Cleaning

Request clean-ups or report waste problems in public spaces, such as illegal dumping, litter removal, and street sweeping.

Kerbside clean up Cleaning of public amenities Full public bin Illegally dumped rubbish Removal of litter Removal of litter in the CBD Removal of unwanted bin Street sweeping

Development & Building

Report concerns about unauthorised building works, safety issues, or breaches of development and building controls.

Dangerous or dilapidated building Development - breach of approval Unauthorised boarding house Unauthorised brothel activity Non-compliant swimming pool fencing Unauthorised building work or use

Tree Management

Request tree maintenance, removal or investigation for issues on private or Council land.

Dangerous trees on private land Fallen tree or branch on Council land Request a new tree on Council land Illegal pruning or tree removal Private tree investigation Tree maintenance on Council land Trees overhanging Council land Tree removal and investigation on Council land

Parks & Reserves

Request maintenance, upgrades or landscaping for parks, reserves, bushland or Council-managed open spaces.

Maintenance of bushland (incl. walking tracks) Maintenance of Council parks, assets or infrastructure Mowing of a nature strip Mowing or landscaping of a Council park or reserve New park facilities or upgrade Overgrown vegetation on Council land

Community Services & Facilities

Submit a request related to Council facilities, community services, or support for public spaces.

Request Community Care Information Submit a Council Building Maintenance Request Provide feedback on Library services Parramatta Aquatic Centre Make Enquiry Lake Parramatta Enquiry Homeless person/s or campsites on Council land

Roads & Traffic

Report road damage, traffic concerns, or request changes to signage, lighting, and parking restrictions.

Request a Parking Refund Pothole or damaged road Road safety traffic concern Line marking at driveways School zone traffic and parking Review of parking restrictions Maintenance of traffic signs and line marking Street name signs maintenance or manufacture

Footpaths & Pedestrian Areas

Request repairs or new footpaths, or report damage to pedestrian areas, driveways, and safety barriers.

Damage to a kerb or gutter Footpath repair or restoration New footpath request Damaged or new pedestrian safety barriers Damaged bridge / boardwalk / stair / retaining wall Damaged driveway Damaged nature strip

Street Infrastructure & Lighting

Report issues or request maintenance for street furniture, lighting, bus stops, and outdoor dining areas.

Faulty or new street lighting Damaged street furniture Damaged traffic island / roundabout / crossing Maintenance of bus stop facilities New bus stop facilities Eat Street outdoor dining maintenance

Graffiti & Parking Issues

Report graffiti, illegal parking, unattended vehicles, or other prohibited activities on Council land.

Report Graffiti on Council land Request a Parking Refund Report Illegal Parking Report Unattended Vehicle or Item Report Prohibited Activity

Drainage

Report problems with drainage pits, pipes, or stormwater on Council or private land.

Damaged Drainage Pit Stormwater/Drainage issues on Council Land Drainage issues on Private Land Drainage Pit or Pipe Blockage

Environment & Pollution

Report issues related to vegetation, weeds, land contamination, or air, water and noise pollution.

Report overgrown vegetation on Private land Report overgrown vegetation on Council land Report air pollution Report noise pollution Report water pollution Biosecurity weeds Land pollution / contamination

Animal Management

Report animal-related issues including barking dogs, roaming pets, dog attacks or nuisance animals.

Stray or Roaming Animal Feral Fox Sighting Menacing or Dangerous Dog Council Microchipping Service Report a Vicious Dog or Dog Attack Report a Barking Dog Report a Nuisance Animal

Public Health

Report food safety concerns including contamination, food poisoning, illegal sales or unclean food businesses.

Report food poisoning Report foreign matter in food or food contamination Report illegal food sale/storage Report incorrect or missing food labelling Report an unhealthy / unclean food business

Fire Safety

Submit a request regarding fire safety concerns including general fire risks, ceasing fire alarm monitoring, Annual Fire Safety Statement (AFSS) enquiries, or cladding-related issues.

Fire safety concerns