Clean Up Services
All City of Parramatta residents, who currently receive a Council domestic waste service, are eligible to access kerbside bulky waste clean-up collections.
These collections are a great opportunity to dispose of unwanted household items and garden materials.
Depending on your address, these collections are either:
- Pre-booked, up to four times in the one calendar year; or
- At scheduled times during the year.
To find out about the collection service which applies to your property, along with make a booking or learn about your scheduled collection date, call Council’s contractor Veolia on 1300 580 811 or visit the link below.
Search your address on the online portal
Clean-up material put out without any booking, or earlier than the night before your booking or scheduled collection date, will be investigated as illegal dumping(PDF, 523KB) and could result in a fine.
The information below is relevant only to pre-booked collections.
How do I book a clean-up collection?
Booking a clean-up is easy.
Simply book online or call 1300 580 811
Once you have booked your clean-up service, you can print a Booked Clean Up sign(PDF, 42KB). Please place this clearly on your items when they are put out for collection.
Please note that your next available clean-up collection day may be up to four weeks away.
How do I cancel a clean-up collection?
Booking cancellations must be reported to Council two business days prior to your confirmed clean-up booking.
Please phone Council’s contractor VEOLIA on 1300 580 811 or cancel your booking online
What can be picked up?
| Item/material |
Conditions of disposal |
| Whitegoods |
Doors must be removed & fridges need to be de-gassed before they are placed out for collection https://www.lookforthetick.com.au/ |
| Old furniture and appliances e.g. lounges, drawers, chairs, bookshelves |
No longer than 2 metres in length
Must be able to be lifted by 2 people
|
| Mattresses and bed frames |
No longer than 2 metres in length |
| Garden branches |
No longer than 1.5 metres in length and 8 centimetres in diameter
No spikes
Must be bundled and tied
|
| Fence palings and timber |
Must be bundled and tied
Nails removed or hammered flat
|
| Carpet and lino |
Must be rolled and tied
Nails/tacks removed or facing inwards
|
| Bulk cardboard |
Must be flattened |
What cannot be picked up?
| Item/material |
How to dispose |
| Household garbage |
Place in red lid general waste bin |
| Food scraps and garden waste |
Place in green lid FOGO bin |
| Hazardous or problem waste e.g. chemicals, paint, oil, gas bottles, medical waste, batteries, fluro tubes |
See hazardous waste |
| Car parts, engines and tyres |
Take to the nearest Waste and Recycling Centre, or call a scrap metal collector |
| Glass sheets e.g. mirrors, glass doors, tables, windows |
Take to the nearest Waste and Recycling Centre, or hire a skip bin |
| Tree trunks and branches thicker than 8 centimetres in diameter |
Compost at home, or take to the nearest Waste and Recycling Centre |
| Industrial, trade or building waste eg. Fibro, plaster board, insulation batts, dirt, sand, stones, bricks, concrete, roof tiles |
Take to the nearest Waste and Recycling Centre, or hire a skip bin |
| e-waste e.g. computers, TVs and their accessories |
See e-waste |
How should waste be presented on the kerbside?
Remember that your clean-up material needs to be:
- Less than two cubic metres in volume
- Stacked neatly and is well clear of adjoining roads and footpaths
- Able to be safely lifted by two people
- Placed out only the day before your booked date
If your items are still in good condition, or are in need of repairs, please check out your local rehoming options to help to extend the life span of your items while reducing waste to landfill.
My collection was missed - what do I do?
To notify Council of a missed collection, go to Council’s Online Services portal and then select Waste Management Service Requests and then Kerbside Collection Missed.
You will be informed of what to do next.