Child Safe Resources

Children playing outside with a children's fairy entertainer.

Parramatta Community Services Centre

The Department of Communities and Justice (DCJ) works with children, adults, families and communities to deliver services with a unified and collaborative approach with the objective of achieving a vibrant, sustainable and inclusive community.

Child Protection Helpline

Kids Helpline

Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25.

Office of the Children’s Guardian

The Office of the Children’s Guardian is a statutory NSW government agency that oversees organisations that provide services to children.

1800 RESPECT

1800 RESPECT is the national domestic violence and sexual assault hotline. The service offers information, free confidential counselling, and safety planning services.

  • Phone: 1800 737 732 (24 hours/ 7 days)
  • Website: 1800 RESPECT

QLife

The QLife family includes hundreds of highly experienced staff and volunteers Australia-wide. If you're looking to connect with someone to explore what's going on in your life, we're here to chat and to take your call from 3pm-midnight each day. QLife also welcome contact from people who may not be LGBTIQ+ but who want to talk about someone else they care about.

  • Phone: 1800 184 527
  • Website: QLife

Uniting Parramatta Family Support

This is a free program in the Parramatta area, to help you build a positive relationship with your children (under 12 years old) and support their development.

Headspace Parramatta

Provides mental health support, services and information to young people, aged 12-25, and their families and friends. Headspace can help with mental health, general health, alcohol and other drug services as well as work and study support.

Health-Western Sydney Local Health District

Youth Health services are funded by NSW Health and are currently provided to young people aged 12-24 years, who are connected to the WSLHD catchment area.

High Street Youth Service

  • Address: 65 High Street, Harris Park
  • Phone: 8860 2500
  • Fax: 9687 2731

Western Area Adolescent Team

  • Address: Corner of Kelly Close & Buran Close, Mount Druitt
  • Phone: 9881 1230
  • Fax: 9625 9110

The Sydney Children’s Hospital Network

There are two Child Protection Units located in The Children’s Hospitals at Westmead and Randwick. They provide forensic, medical and counselling health services for children, young people and their families following allegations of child abuse and neglect. Services are provided for children and young people 0-16 years of age.

The Children's Hospital at Westmead

  • Phone: (02) 9845 2434
  • After hours: (02) 9845 0000

Wirringa Baiya

An NSW state-wide community legal centre for Aboriginal and Torres Strait Islander women, children and youth.

  • Landline: 02 9569 3847
  • Free Call: 1800 686 587
  • Website: Wirringa Baiya

Twenty10 NSW