Disability Inclusion Action Plan

Under the NSW Disability Inclusion Act 2014, all NSW councils are required to develop Disability Inclusion Action Plans (DIAPs). DIAPs outline the steps that councils will take to increase inclusion for people with disability within their community. DIAPs are to be reviewed and renewed on a four-year cycle.

The NSW Government has defined four (4) themes, or focus areas, to provide structure for local council DIAP planning and communication, summarised as: 

• Developing positive community attitudes and behaviours
• Creating liveable communities
• Supporting access to meaningful employment
• Improving access to information and services through better systems and processes.

For more details on requirements for action planning, as well as the four focus areas, visit the NSW Government’s Disability Inclusion Action Plans webpages.

The City of Parramatta’s first Disability Inclusion Action Plan was developed in 2017 and our third DIAP 2026-2030 is now being delivered.

City of Parramatta’s Disability Inclusion Action Plans

Our Vision

All our Plans seek to contribute to this goal for the community, 

“An accessible and inclusive Parramatta where people with visible and invisible disabilities can thrive and participate as equal community members.”

This statement is a revision of the prior statement to reflect feedback received through community consultations in 2025.

Our Intended Outcomes (Aims)

• Council promotes support for inclusion and diversity across the community.
• Council provides resources, education and encouragement to foster inclusive practices across the community.
• Council places, facilities and services are accessible and inclusive for people with disability.
• People with disability can access meaningful employment with Council.
• Council is an inclusive workplace, where people with disability can grow and progress.
• Council systems and processes are accessible and user-friendly for staff and community.
• Council advocates for best practice in systems and processes across organisations (government and private) to ensure accessible services and information.

Disability Inclusion Action Plan 2026-2030

Our current Plan was adopted by Council in June 2026. The Plan commits us to 17 actions across the four legislated focus areas and sector capacity building.

These actions are in response to community needs and aspirations raised during community consultations in 2025 and 2026. Actions also build on progress achieved under our previous two DIAPs, with many changes now incorporated into business-as-usual operations.

Each action is accompanied by key performance indicators for tracking progress and evaluating success. Using these indicators, Council will report to the community our annual progress on the Plan.

Detailed information on our Plan, including individual actions, can be found in the Disability Inclusion Action Plan 2026-2030 document provided at the bottom of this page.

Our 17 Actions

Below you will find a summary of each action along with the Business Unit responsible for delivery and key success indicators. Key success indicators are the changes Council seeks upon completion of an action.