We’re excited to launch the new City of Parramatta website. You may notice some sections are still being updated - thank you for your patience as we continue to improve. If you experience any issues, please contact Customer Service on 1300 617 058 (free call).
Customer satisfaction expresses the extent to which customers are content with an organisation’s products, services, and capabilities.
To measure this, Council conducts regular surveys directly with people who have used some of its key services and facilities, including the Customer Contact Centre and Libraries.
This dashboard displays the customer satisfaction results from key Council services across the City of Parramatta.