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COVID-19: - Restrictions have eased for Parramatta LGA. Read more >


COVID-19: - Restrictions have eased for Parramatta LGA. Read more >


Disability access and inclusion

COVID-19 update: Individual support to NDIS and social inclusion clients continues, but via phone.

Visit City of Parramatta's COVID-19 webpage for the latest updates

We aim to support our community to improve access and inclusion across the local government area.

We work with other Council departments, local businesses and people living with a disability, their families, carers and services providers, to provide information, options and opportunities.

Contact us

You can call our Community Care team on (02) 9806 5121 to talk about Council’s disability services.

Community Care with National Disability Insurance Scheme

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City of Parramatta is a registered National Disability Insurance Scheme (NDIS) provider able to offer a range of services for people that have an NDIS package, support coordination, individual or group support, assistance to access community, assistance to access social and recreational activities, accompanied shopping, meals and skill building.

Disability Access and Inclusion Plan

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City of Parramatta Council has developed its inaugural Disability Inclusion Action Plan (DIAP).

The DIAP outlines the practical steps we will take over the next four years to create a more inclusive community for people with disability who are living in the Parramatta local government area.

National public toilet map

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The National public toilet map shows the location of more than 19,000 toilet facilities across Australia.

Who is it for?

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It is useful for:

  • people with incontinence
  • travellers
  • people with disabilities
  • young families

What can it do?

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It gives:

  • the location of the nearest public toilet
  • details of opening hours, accessibility, parking and other features
  • a way to plan short and longer journeys and locate toilets along the way
  • the ability to save toilet information and trip plans.

Access the map

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You can access the map via the National public toilet map website or by downloading the Toilet map app.

Master locksmiths access key

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The Master locksmiths access key (MLAK) is a system that enables 24/7 access to public toilets for people with a disability or bladder or bowel condition.

The MLAK master key opens all toilet facilities equipped with an MLAK lock.