Contact Us - Customer Service Centre

Access key Council services in one place at Online Services Portal

Online chat services - Our Chatbot River can help answer your questions. You can use River by clicking or tapping the green circle with the blue icon at the bottom right corner of the screen.

Leave us a message/feedback

or

Email: council@cityofparramatta.nsw.gov.au
 

In Person Enquiries

Parramatta PHIVE – 1300 055 055
5 Parramatta Square, Parramatta
Monday - Thursday, 9:00am – 8:00pm
Friday - Sunday, 9:00am – 5:00pm

Corporate Meetings

Corporate Administration Building - 1300 617 058
9 Wentworth St, Parramatta
Monday - Friday, 8.30am - 4.30pm
 

General enquiries: 1300 617 058 or 02 9806 5050
Monday to Friday: 8:30am to 4:30pm

If you call is in relation to an urgent after-hours Council request such as enquiries that require urgent attention of the after-hours ranger, your call will be redirected to our after-hours service.

City of Parramatta
PO Box 32
Parramatta NSW 2124

NSW Justices of the Peace (JP) volunteer their services at our libraries. As this service is performed by volunteers we encourage you to contact the library branch before visiting with your documents to ensure that the JP is available.

View the JP Calendar

Email: lordmayor@cityofparramatta.nsw.gov.au

Alternatively, you can complete this form to make a submission to the Lord Mayor via the website.

Email: media@cityofparramatta.nsw.gov.au
Media on-call number (for media enquiries only): 02 9806 5965

If you are deaf, hard of hearing and/or have a speech impairment, contact us through the National Relay Service. Choose your access option and ask for 1300 617 058 or 02 9806 5050 to the relay officer.

For translation and interpreter services, please call 13 14 50 and ask the interpreter to phone the City of Parramatta on 1300 617 058 or 02 9806 5050.