We’re currently experiencing an internet outage, so it may take a little longer to speak with our Customer Service team. Thanks for your patience while we resolve the issue.
FloodSmart Parramatta is a joint Council and NSW Government program which brings the community and government agencies together to understand, and plan for, flood risks in the City of Parramatta.
Through the FloodSmart Parramatta program, you are able to:
View frequently asked questions about flooding issues.
FloodSmart Parramatta is provided by the City of Parramatta in partnership with NSW Government’s State Emergency Service, Office of Environment and Heritage and Sydney Water, and the Australian Government’s Bureau of Meteorology.
The service uses technology developed by consultants Royal HaskoningDHV and Nelen & Schuurmans.
FloodSmart Parramatta offers a free flood warning service for the Upper Parramatta River, designed to provide you with messages for your local area before it floods. It works by using a series of water level and rainfall gauges(PDF, 195KB) to help predict future flooding.
See the Flood warning service to sign up and learn more.
Video
Watch the following video about Council’s FloodSmart program.
Be aware of your flood risk and find out helpful resources to ensure you are prepared if your property is at risk of flooding.
If you live, work or visit a flood prone area there are several steps you can take to prepare yourself, your family, and your property for a flood event. Find out what to do before, during and after a flood.
You can now check what the river is doing in your area at any time. This service gives you access to live river and rain monitoring data near you.
It is important that anyone developing a new or existing property in the floodplain understands the full implications, and their responsibilities. City of Parramatta provides a range of services to guide you through this process.
Council’s FloodSmart service gives early flood alerts by text, email or call for 10 localised warning areas.
Find frequently asked questions and answers related to flooding in the City of Parramatta LGA.
To help keep our community safe, we have developed an easy-to-use, free flood warning service - FloodSmart Parramatta - for residents and businesses.