Delivering our Smart City Vision

An aerial view of Parramatta precinct in the evening, featuring a mellow skyline and tall buildings.

Council is responsible for directly delivering smart city programs, for working with partners like the NSW Government to co-deliver programs, and for advocating to other organisations to support our smart city vision. We are guided by our Smart City Advisory Committee who provide independent advice on our smart city planning.

The Committee is made up of the Lord Mayor (Chair) and five smart city experts. Council is also a signatory of the NSW Smart Places Customer Charter, which guides our community-first principle to ensure that our city is built for people and designed with people.

Read more about the NSW Smart Places Customer Charter

What we Do

We are working on a range of projects that involve research, data collection, data analysis and data visualisation to help build capacity and capability of the City to meet the challenges of the future.

Research

We are undertaking research. This includes running tests and trials, developing models and testing data solutions in a controlled way before applying our improved understanding to solve problems.

Data Collection and Management

We are collecting and managing data, in real-time where possible, to quantify the problem or the solution.

Data Visualisation and Analysis

We are analysing data to produce information in useful formats – whether it is a dashboard, map, or model.

Operational Capability

We are collecting, analysing and visualising data to help improve the efficiency of Council's operations.

Customer Experience

We are providing digital access to information and services tailored to meet customer needs.

We aim to achieve this by enhancing the way people experience the city. 

See our featured Future City projects

Mind map linking research, data collection and management, data visualisation and analysis, operational capability and customer experience together