Contact Us
You can contact the City of Parramatta in a number of ways to find all the answers you need.
Before you contact us check the frequently asked questions (FAQs) for answers to our most popular questions.
Ways to Contact Us
Jump to: Online - In Person - Phone - Post - Lord Mayor's Office - Other Services
Online
Access key Council services in one place at Online Services Portal.
Online chat services - Our Chatbot River can help answer your questions. You can use River by clicking or tapping the green circle with the blue icon at the bottom right corner of the screen.
Leave us a message or feedback or send us an email at council@cityofparramatta.nsw.gov.au
In Person
Parramatta PHIVE
Phone: 1300 055 555
Address: 5 Parramatta Square, Parramatta
Opening Hours:
Monday to Thursday: 9 am - 8 pm
Friday to Sunday: 9 am - 5 pm
Corporate Meetings
Phone: 1300 617 058
Address: Corporate Administration Building, 9 Wentworth St, Parramatta
Opening Hours: Monday to Friday - 8.30am - 4.30pm
Phone
Phone: 1300 617 058 or 02 9806 5050
Opening Hours: Monday to Friday - 8:30am to 4:30pm
If your call is an emergency and requires the urgent attention of an Afterhours Ranger, your call will be redirect to our Afterhours Messaging Service.
Post
City of Parramatta
PO Box 32
Parramatta NSW 2124
Lord Mayor's Office
Email: lordmayor@cityofparramatta.nsw.gov.au
Alternatively, you can complete this form to make a submission to the Lord Mayor.
Other Services
Relay service
If you are deaf, hard of hearing and/or have a speech impairment, contact us through the National Relay Service. Choose your access option and ask for 1300 617 058 or 02 9806 5050 to the relay officer.
Translating and Interpreting Service
For translation and interpreter services, please call 13 14 50 and ask the interpreter to phone Council on 1300 617 058 or 02 9806 5050.
Justice of the Peace (JP) Service
NSW Justices of the Peace (JP) volunteer their services at our libraries. As this service is performed by volunteers we encourage you to contact the library branch before visiting with your documents to ensure that the JP is available.
View the JP Calendar