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FloodSmart Parramatta

Free FloodSmart Parramatta Service

The City of Parramatta is one of the most flash-flood affected areas in the state. To help keep our community safe, we have developed an easy-to-use, free flood warning service - FloodSmart Parramatta - for residents and businesses. When the FloodSmart Parramatta system predicts flooding is likely, you’ll get an early-warning message via text, email or phone (you choose!).

Flood Smart

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When it rains hard, the Parramatta River and its tributaries flood quickly with little to no warning. This can endanger lives, block streets, damage buildings and disrupt essential services.

You can sign up to early-warnings for your home, workplace, children’s school or any area that interests you. You can also sign up to more than one warning area covered by FloodSmart Parramatta.

How does it work?

FloodSmart Parramatta is a free service provided by City of Parramatta in partnership with NSW State Emergency Service, Bureau of Meteorology, NSW Department of Planning Industry and Environment, and Sydney Water. 

All information provided to FloodSmart is secure, not shared with anyone, and used only to provide you with the best flood warning information available. You can make changes to your account anytime by going to the Early Warning Network website.

Currently, there are ten (10) areas across Parramatta identified to receive early-warning information, with more being developed soon. You can sign-up to receive warnings for as many areas that you need to know about (work, home, school, friends’ and relatives’ homes etc).

You can choose to receive warning messages in any combination of text, email, or automated voice message.

You can also view live flood warnings on the City of Parramatta website.

What are the areas FloodSmart Parramatta works in?

When you click on the sign-up form you will be guided to sign-up for the early flood warning area best suited to your needs. You may sign-up to as many warning areas as you like.

Essentially, early-warnings are available for:


Warning Area Name



McCoy Park

Properties near Pendle Creek, Girraween/Greystanes Creek and Toongabbie Creek around McCoy Park and downstream to Old Windsor Road


Toongabbie Creek

Properties near Toongabbie Creek in Old Toongabbie, Winston Hills and Northmead.


Lower Toongabbie and Wentworthville

Properties near Coopers Creek, Finlaysons Creek and Toongabbie Creek, between Cumberland Highway and Mons Road in Wentworthville and Westmead


Westmead and North Parramatta

Properties near Darling Mills Creek and Parramatta River in North Parramatta and Toongabbie Creek in Westmead


Darling Mills Creek

Properties near Darling Mills Creek downstream of Loyalty Road Basin


Parramatta CBD

Properties near and in the Parramatta CBD area and north of the river to Victoria Road


Brickfields Creek

Properties near Brickfields Creek in North Parramatta and Oatlands


Harris Park and Clay Cliff Creek

Properties in Harris Park and South of the Parramatta CBD along Clay Cliff Creek including; Lansdowne Street, Jubilee Park, Parkes Street and Tramway Avenue


Vineyards Creek

Properties in Telopea and Oatlands near Railway Street, Kissing Point Road, Rock Farm Avenue, Anderson Avenue and Victoria Road including carparks at Western Sydney University


Subiaco and Ponds Creek

Properties in Rydalmere, Dundas and Ermington near Clyde Street, Bridge Street, Cumberland Green industrial estate, properties backing onto the Creek near Crowgey Street and Calder Road, Marri Badoo Reserve, Dundas Park, Cowells Lane Reserve

For help to sign-up to the FloodSmart Parramatta service, contact our FloodSmart Parramatta team by calling City of Parramatta Council on 1300 617 058 or email


Want to know more?

Learn more about FloodSmart Parramatta and your flood risk on the webpages below:

FloodSmart Parramatta 

Know your flood risk

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