Feedback

Give Council Feedback

Council recommends that customers report any issues and request services via telephone, in person or via the Online Services Portal.

For all other enquiries, please complete the form below.

Feedback is a comment on Council services or projects and room for improvement.
Staff compliment is an expression of praise or regard for service or conduct received.
Staff complaint is an expression of dissatisfaction with the level of service or the behaviour of a specific employee, Councillor or Council agent.
Service complaint is an expression of dissatisfaction with a Council service or provision.
Submit Correspondence is the provision of documentation or information to Council.

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Please visit our Online Services portal to request a service or report an incident

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example: 0298065000

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The information provided by you on this form will be used by City of Parramatta to process your request. The provision of this information is required and if not provided, Council may not be able to fully process your request. Once collected by City of Parramatta, the information can be accessed by you in accordance with City of Parramatta's Privacy Management Plan and Privacy Policy or in special circumstances, where legislation requires or where you give permission for third party access. You may also amend or correct your personal information by contacting City of Parramatta.

City of Parramatta is the agency that holds the personal information and will store it securely.

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