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Please note that Council's Customer Service Centre phone number (02 9806 5050) is currently not working.

You can still contact us via 1300 617 058 or please direct your enquiries to our online contact us form or lodge a request via Online Services.

alert

Please note that Council's Customer Service Centre phone number (02 9806 5050) is currently not working.

You can still contact us via 1300 617 058 or please direct your enquiries to our online contact us form or lodge a request via Online Services.

Our parks

Total fire bans and barbeques

Occasionally total fire bans come into effect.

During a fire ban

During a fire ban make sure you know the rules:

  • no fire is permitted in the open (this includes individuals who have a fire permit) 
  • solid fuel fires such as charcoal and wood BBQs are not permitted
  • gas or electric BBQs are permitted in designated picnic areas where
  • the appliance meets approved safety standards as defined by City of Parramatta Council, National Parks & Wildlife Service or state forests 
  • the operation of appliances is directly monitored by an adult
  • a two (2) metre ground radius around the appliance is cleared of all ground fuels
  • there is nearby and sustainable source of water

Report a fire emergency

To report a fire emergency:

  • call 000
  • call 106 if you are deaf or have a speech or hearing impairment

Upcoming events