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Small Business COVID-19 Response Grants

Small business response grant

As part of our support to small businesses during this difficult time Council is offering grants of up to $2000 for businesses who need to modify their operating model to continue to generate revenue. A funding pool of $100,000 will help businesses to adapt and diversify, to continue trading during the COVID-19 pandemic. 

Applications are now closed.

All applications must be submitted through the online grants system. 


  • Business must be located within the Parramatta LGA 
  • Must be an existing business (trading for more than 6 months as at 20 March 2020)
  • Must have an ABN
  • Must be a business that can transfer/adjust service/trade and/or goods to online/delivery/take-away
  • Must be able to implement change in service within 6 weeks of receiving grant funding (or have implemented a change since 20 March 2020)
  • Funding is to used purely for expenditure related to adapting service/trade to online/delivery/take-away

Categories of grants

  • Expansion of already existing services/trading that be continued through COVID-19 pandemic disruption such as expansion of take-away or delivery services, bigger production of goods etc.

  • Adaption or modification of business to allow for continued trading through COVID-19 pandemic disruption such as transferring services online, equipment for online services, packaging to allow for take-out and/or delivery.

Funding must be spent on:

Professional services

  • Marketing services for the modified business offering
  • Digital platforms
  • Subscription/fees for digital platforms, internet services

Equipment purchase/leasing for adapting or expanding existing online trading

  • Digital equipment that allows for the production of online content or live streaming abilities

  • Equipment/goods to allow for delivery/takeout services
  • Online point of sale and receipt of payment programs and platforms
  • Enhanced online marketing campaigns
  • Improved online platform/presence and development of online content

Exclusions-funding cannot be used for-

  • Any day-to-day business expenses such as utilities, rent etc.
  • Any material/goods etc to continue business “as usual’ practices
  • Expenditure that will be used solely to keep business “afloat” during the COVID-19 crisis
  • Any pre-grant expenditure the business incurred to transfer/adapt business practices to online/delivery/take-away

Expenditure can be spent on-

  • Professional services to upgrade/install/train in adapting/transferring service/trade to online
  • Equipment to transfer/adapt service/trade
  • Marketing for promotion of new adaption of service/trade

For example-

  • A fitness instructor can buy equipment to allow for filming/streaming online fitness classes
  • A restaurant now prohibited form dine-in can use professional services to create an online delivery/take-away ordering system
  • A business expansion of product range to meet current demand – such as sanitisers, masks etc.
  • A bar buying equipment to make and deliver cocktails and other beverages
  • Expenditure related to the transferring of goods/services to an online platform

Expected outcomes

That applicants will:

  • be able to continue to trade through the COVID-19 pandemic
  • that goods and services will remain available/accessible to the public
  • business owners will have been able to adapt their business for future trading

Assessment and notification

Assessment Criteria

Criteria A

Ability to demonstrate the business’s capacity to implement expansion or modification of business model needed to undertake the project


Criteria B

Applicant can demonstrate that there is a need or demand for the services and/or goods that will be delivered by the grant expenditure


Criteria C

Ability to demonstrate that the business was affected by the COVID-19 pandemic and was viable up until that point (20 March 2020)


Criteria D

Applicant has submitted a detailed budget that aligns with the proposed grant expenditure and is realistic (with quotes as appropriate)


Council uses the SmartyGrants online grants management system.  Only applications which are submitted through the SmartyGrants portal will be accepted. Applications must be submitted by the closing date.

All applications will be assessed by an internal panel of City of Parramatta staff against the criteria outlined in these guidelines.  Some consultation with external subject matter expertise may be sought if necessary to progress the assessment process. Applicants will be notified of the outcome of their application by email as soon as Council has completed the assessment and approval process. Council may decide to undertake a second round depending on budget and applicant response.

Funding Agreements and payments

Successful applicants will be required to complete a Funding Agreement. The Funding Agreement will include conditions and reporting requirements in exchange for grant funding. Certain special conditions may be placed upon your grant at Council’s discretion, these will be negotiated in consultation with you.

Upon submitting the Funding Agreement your payment will be released into your nominated bank account.  No invoice is required.


Please call the Economic Development Team on 9806 5242 or email smallbizgrants@cityofparramatta.nsw.gov.au

For technical issues such as password reset please contact SmartyGrants on 03 9320 6888 or at service@smartygrants.com.au