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Parramatta Heritage & Visitor Information Centre

The Parramatta Heritage & Visitor Information Centre is now open Tuesday - Saturday 10am to 4pm (and will be updated accordingly based on COVID restrictions). Our friendly staff provide a unique starting point for discovering Parramatta - the city that tells the story of Australia. For visitor information please phone 8839 3311.

The Research Library is open to the public as well as for pre-arranged appointments. To arrange appointments please phone 8839 3322 or email

City of Parramatta's Heritage & Visitor Information Centre staff provide a comprehensive introduction to our City – a destination with a vibrant and innovative culture and heritage.

Staff offer a wealth of information to help you to plan your visit in and around the City of Parramatta, guided tours, school holiday programs and education activities; as well as access to research resources specialising in local studies and family history, Council and community archives and cultural collections relating to Parramatta's Local Government Area.


The centre holds archives dating back to 1860, access to library books, pamphlets and journals relating to the development of the Parramatta Local Government Area, plus primary resources relating to Parramatta and Western Sydney.


Our services include:

  • Visitor information on all things to see and do in the City of Parramatta
  • Heritage Collections Online including archives and a searchable database of our cultural collections
  • Research Services including archival and cultural collection information, and the Research Library resources specialising in local studies and family history on Parramatta's history and heritage.

Contact the Heritage Centre

346A Church Street Parramatta
Phone: 02 8839 3311
Submit an enquiry