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Business Services

Regulated Premises

City of Parramatta conducts routine inspections of premises regulated under the Public Health Act 2010, to ensure the health and safety of the community is protected. Regulated premises include beauty salons, tattoo parlours, cooling towers, and public swimming pools and spas.

Register your premise

All skin penetration and beauty businesses, and premises with cooling towers, public swimming pools and spas, need to register with the City of Parramatta and notify the City if they:

  • open a new business
  • close down/stop trading
  • move to new premises
  • sell to a new proprietor
  • change their trading name.

To do this, please complete the registration form below and return it to us.

Regulated Health Premises Registration Form.pdf


City of Parramatta
PO Box 32
Parramatta NSW 2124

Skin Penetration and Beauty Premises

We regularly inspect businesses that conduct body decorating and body grooming activities to assess compliance with the Public Health Act 2010 and Public Health Regulation 2012.

These businesses include:

  • beauty salons including businesses conducting waxing, nail treatments, foot spas, and colonic lavage
  • tattoo parlours including cosmetic tattooing and semi-permanent makeup
  • hair dressers and barbers
  • premises conducting body piercing including ear piercing.

Acupuncture activities are not regulated by City of Parramatta, inquiries should be directed to the Chinese Medicine Board of Australia.

Our environment health officer will assess the following as part of a routine health inspection:

  • cleanliness of premises
  • fitout and construction of premises
  • provision of facilities/equipment for cleaning, sterilising, and hand washing; storage facilities
  • waste storage and disposal; sharps and contaminated waste
  • skin penetration procedures
  • cleaning, disinfecting and sterilising of equipment; autoclave records (if applicable).

Review NSW Health’s factsheet on beauty treatment hygiene standards.

Cooling Towers

Water Cooling systems are conducive to the transmission of Legionella bacteria in water vapour. If your premise has a cooling tower you must ensure the system is installed, operated and maintained in accordance with the Public Health Act 2010 and Public Health Regulation 2012 to prevent the risk of a Legionnaire’s disease outbreak.

City of Parramatta Environmental Health Officers conduct regular inspections of cooling towers and their associated certification, cleaning and servicing records as part of a routine inspection program. Our Environment Health Officers responsibilities include:

  • a physical inspection of the tower checking that: 
    • water is clean (no build-up of sludge or other matter)
    • drift eliminators installed and in good condition
    • no splash out or leakage is evident
    • chemicals are stored appropriately
    • tower is located for easy and safe access;
  • investigating systems with reportable test results of Legionella count ≥1,000 cfu/mL or HCC ≥5,000,000 cfu/mL
  • investigating systems with an audit demonstrating non-compliance
  • following up systems with overdue certificates of Risk Management Plan (RMP) completion and audit completion
  • identifying unregistered systems
  • assisting Public Health Units during a Legionnaires’ disease outbreak investigation
  • using authorised officers’ powers to enforce compliance with the Regulation.

Under the Regulation, City of Parramatta must also:

  • maintain a register of all cooling water systems in the local government area
  • receive notifications of installation or a change in particulars (including decommissioning) of systems in their area
  • issue a unique identification number for each cooling tower in their area
  • receive notifications of reportable test results of Legionella count ≥1,000 cfu/mL or HCC ≥5,000,000 cfu/mL
  • receive certificates of RMP completion and audit completion.

Review NSW Health's Guidelines for Legionella Control in Cooling Water Systems

Public Swimming Pools and Spas

Public swimming pools and spas are inspected to ensure the risks to public health are being adequately controlled. if you have a premises with a public pool or spa,  you'll need to ensure the pool or spa complies with the Public Health Act 2010 and Public Health Regulation 2012.

Our environment health officers will assess:

  • automatic or metered dosing system for chemicals
  • adequate disinfection process
  • log book is complete showing records of disinfection levels, water quality parameters, maintenance
  • pool or spa water and surrounds are clean
  • testing of water showing levels of disinfectant, pH, alkalinity, temperature and other parameters within acceptable ranges
  • any microbiological analysis results (if sampling conducted)
  • child resistant barrier/fence around pool or spa. Refer to Swimming Pool Fencing for further information.

Review NSW Health's factsheet on swimming pools and spa pools.

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