Free financial counselling and coaching services

Financial counselling

Financial counselling is assistance for people currently experiencing, or at-risk-of experiencing, financial problems to help stabilise finances and move toward gaining financial independence. Financial counsellors can analyse and assess your financial situation and give you information about credit and debt issues.

They work with you to develop a plan to improve your situation including:

• one-on-one budget counselling
• consumer education
• help with arranging payment plans to deal with debt.

Free local financial counselling services are provided by Government-funded, non-profit organisations listed below. Further information about financial counselling can be found at Financial Counselling Australia

Gambling financial counselling

If you have a gambling-related issue or you’re worried about a friend or loved one, GambleAware offers free and confidential information, counselling and professional support services. The program also offers education, resources and tips to be more aware of your gambling and how to gamble more safely, we can provide education, resources and tips. GambleAware is delivered by NSW Government funded non-profit organisations covering different parts of the Parramatta LGA listed below.

Financial coaching

Financial Coaching is assistance to help people better manage their money. Coaches can help people review their financial position and create a money plan to pay essential expenses and bills, and develop a stronger savings position. Coaches will can also refer you to financial counselling or other support services where appropriate.

List of services

Services listed below also have other sites around NSW. If you want to find an office outside the areas listed below, we recommend you visit the websites listed:

Salvation Army Moneycare Counselling Services

Appointments by phone

• Address: 426 Church Street, Parramatta
• Phone: (02) 9633 5011
• Website: The Salvation Army – financial counselling

Salvation Army Moneycare Financial Capability and Coaching Services

Appointments by phone

• Address: 236 Church Street, Parramatta and 166-170 South Parade, Auburn
• Phone: 0437 002 426
• Website: The Salvation Army – financial coaching

Wesley Financial Counselling Western Sydney

Appointments by phone.

• Address:
  • 14 Lexington Drive, Bella Vista
  • Level 1, 148 Henry Street, Penrith
• Phone:
  • 1300 827 638 or (02) 9114 5683 - Bella Vista
  • 1300 827 638 or (02) 4723 9240 - Penrith
• Email: financialcounselling@wesleymission.org.au
• Website: Wesley Mission

Wesley Financial Counselling – Credit and Debt Hotline

Call the Credit and Debt Hotline (office hours) to speak with a Financial Counsellor. They can assist with general enquiries about financial difficulties.

Phone: 1800 007 007

Wesley Mission GambleAware (Epping & Carlingford)

Call or email the service to access online, telephone and in-person gambling financial counselling for individuals affected by their own gambling or the gambling of others.

• Phone: 1300 827 638
• Email: gamblingcounselling@wesleymission.org.au
• Website: Wesley Mission 

Uniting GambleAware (Western Sydney ex Epping & Carlingford)

Call to access telephone and in-person gambling financial counselling for individuals affected by their own gambling or the gambling of others. Visit the website to access Live Chat.

• Phone: 1800 858 858
• Website: Uniting Gamble Aware 

UCMH Counselling Services

Appointment by phone.

• Address: 153 George Street, Parramatta
• Phone: (02) 9891 6212
• Website: Parramatta Mission

Christian Community Aid Financial Counselling

Contact to make an appointment.

• Address: 2 Dickson Ave, West Ryde
• Phone: (02) 9858 1377
• Email: f.counselling@ccas.org.au
• Website: Christian Community Aid