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Local Emergency Relief Assistance

Largely funded through the Federal Government’s Department of Social Services, emergency relief is a safety net for people experiencing financial distress or hardship and who have limited means or resources to improve their financial situation. This support includes food and food vouchers, furniture, assistance paying bills, and refer people to places they can access crisis housing.

List of emergency relief providers

It is advised to call services first to confirm opening hours and appointment requirements.

Wesley Mission

Referral via one of the Wesley Missions local partner organisations:

Parramatta Mission 

119 Macquarie Street, Parramatta - (02) 9891 2277

High Street Youth Health Service 

65 High Street, Parramatta - (02) 8860 2500

Hope Connect

16 Shortland Street, Telopea - (02) 9638 7955

Pathways Community Church

284 Dunmore Street, Pendle Hill - (02) 9636 7400

St Vincent De Paul

Assistance is accessed through trained volunteer teams - one is allocated to you by calling the 1800 number. The volunteer team provides a home visit where issues can be discussed and assistance provided.

Salvation Army

Referral to most local Connect centre sites is via the 1300 number. Assistance is determined and approved on the phone. Drop-in to a Connect site is possible, but assistance will still require consultation and approval on the phone with Salvation Army Head Office.

Red Cross / Jesuit Refugee Service

Assistance accessed through Jesuit Refugee Service’s drop-in centres in Westmead or Sydney. Focus on refugees and asylum seekers.

  • Address: 2 Darcy Road, Westmead (opposite Westmead Hospital)
  • Phone: 02 9098 9336
  • Address: St Andrews House, Level 4, 464 Kent Street, Sydney
  • Phone: (02) 9229 4266 or 9229 4111

Christian Community Aid 

Parramatta Mission Emergency Food Parcels

Contact the Mission office during business hours and ask to speak with a Case Manager.

  • Phone: 02 9891 2277
  • Address: 119 Macquarie Street, Parramatta

Cumberland Multicultural Community Services

Call to make an appointment.

  • Phone: 02 9637 7600
  • Address: Granville TAFE, Block C - 136 William Street, Granville