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COVID-19: - Strict lockdown restrictions now apply for Parramatta LGA. Read more >

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COVID-19: - Strict lockdown restrictions now apply for Parramatta LGA. Read more >

Media Release

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09 August 2021

Check in on your neighbour with new Council calling card

City of Parramatta Council has today launched its Help a Neighbour initiative to support local residents who need a hand during the current lockdown.

Adapted from a similar program run by the Red Cross, people will now be able to check in on their neighbours who may be isolated and need support by leaving a calling card in their letterbox.

“While the lockdown is necessary to help contain the spread of COVID-19, it means many in our community are isolated from their usual support systems – and this can have a serious impact on their physical and mental health,” City of Parramatta Lord Mayor Cr Bob Dwyer said.

“We know that people want to help and so we’re inviting residents across the City of Parramatta to leave Council’s Help a Neighbour calling cards in the letterboxes of their neighbours in a COVID-safe way and offer a helping hand during this difficult time.

“This could be by doing tasks they may be unable to do, such as picking up groceries and medical supplies, or watering the garden. For some, even just a friendly chat over the phone will make a world of difference.”

The calling cards can be downloaded from Council's website and printed out, or copied by hand, and left in the mailbox under a door.


The initiative follows Council’s recent announcement of a $2.9 million support package to assist local households and businesses impacted by the current COVID-19 lockdown. The package includes parking concessions, rates and rent relief, and an outdoor dining fee waiver.

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