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COVID-19: - Restrictions have eased for Parramatta LGA. Read more >

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COVID-19: - Restrictions have eased for Parramatta LGA. Read more >

Library

Library frequently asked questions

All Libraries re-opening

In response to the NSW Government’s staged easing of COVID-19 restrictions, from Tuesday 19 October 2021 all branches except Newington Library will reopen to the community.  If visiting the library, please be aware you will need to show proof of your vaccination status.

For those customers who are unable to comply with the current Public Health orders, you can continue to reserve up to 10 items and pick them up from the library entrance when you are notified your items are available. Our online library is available 24/7.

 

Library opening hours as of Tuesday 19 October 2021
  • Carlingford

    Monday - Friday: 10am - 5pm

    Saturday: Closed

    Constitution Hill Library

    Monday - Friday: 10am - 5pm

    Saturday: 9:30am - 12pm

    Dundas Library

    Monday - Friday: 10am - 5pm

    Saturday: Closed

    Epping Library

    Monday - Friday: 10am - 5pm

    Saturday: 9:30am - 12pm

    Ermington Library

    Monday - Friday: 10am - 5pm

    Saturday: Closed

    Newington Library

    Monday - Friday: Closed

    Saturday: Closed

    Parramatta Library

    Monday - Friday: 10am - 5pm

    Saturday: 9.30am - 4pm

    Wentworth Point Library

    Monday, Tuesday, Thursday, Friday: 10am - 5pm

    Wednesday: 10am - 1pm

    Saturday 10am - 1pm

Library opening hours as of Monday 1 November 2021
  • Carlingford Library

    Monday - Friday: 10am - 5pm

    Saturday: 10am - 1pm

    Constitution Hill Library

    Monday - Friday: 10am - 5pm

    Saturday: 9.30am - 12pm

    Dundas Library

    Monday - Friday: 10am - 5pm

    Saturday: 9.30am - 12pm

    Epping Library

    Monday - Friday: 10am - 5pm

    Saturday: 9.30am - 12pm

    Ermington Library

    Monday - Friday: 10am - 5pm

    Saturday: 9.30am - 12pm

    Newington Library

    Monday - Friday: Closed

    Saturday: Closed

    Parramatta Library

    Monday - Friday: 10am - 5pm

    Saturday: 9.30am - 4pm

    Wentworth Point Library

    Monday, Tuesday, Thursday, Friday: 10am - 5pm

    Saturday: 10am - 1pm

Frequently Asked Questions
  • For those customers who are unable to comply with the current Public Health orders, you can continue to reserve up to 10 items and pick them up from the library entrance when you are notified your items are available. Our online library is available 24/7.

     

  • Please be assured a wide range of safety measures are in place.  City of Parramatta Libraries are registered as COVID Safe facilities, and specific health and safety conditions apply such as QR code check-in with full vaccination. Staff and customers:

    • Must show proof of full COVID 19 vaccination status
    • Scan Service NSWQR code or carry a Service NSW Check in Card prior to visiting the library. You may alternatively register online via a library tablet.
    • Customers over 12 years of age must wear a face mask 
    • Must observe the 1 person per 4 square metres rule. The maximum number of visitors to the library at one time is limited.
    • Must follow current NSW Health orders when travelling to one of our locations .
    • If you have a medical exemption please have proof ready to show our staff in line with NSW Health rules.
    • Please use hand sanitiser.
    • Please limit your visit to one hour.

    You must not visit the library if you:

    • have been tested for COVID-19 and haven’t yet received your result 
    • have been diagnosed with COVID-19 
    • are suspected of having COVID-19 
    • had close contact with a confirmed case of COVID-19, including visiting a case location 
    • are a household member of, or have been in close physical proximity to (for example a close friend or work colleague), a close contact who has yet to receive their initial negative test result 
    • have returned from overseas and are exempt from hotel quarantine

    People under the age of 16 who are not fully vaccinated must be with a fully vaccinated member of their household in the library.

    How to get proofs visit here

    Click and Collect Service at our libraries.

    If you think that you are exempted from any rulings, please follow the health orders.

  • Carlingford Library 9806 5850
    Constitution Hill Library  9806 5500
    Dundas Library 9806 5960
    Epping Library 9806 5843
    Ermington Library  9806 5869
    Parramatta Library 9806 5159
    Wentworth Point Library  9806 8600

    Newington Library

    In line with COVID-19 safety measures this library remains closed until further notice as we are unable to maintain social distancing at a facility of this small size. The closest library is Wentworth Point Community Centre and Library.

  • You will be able to browse the shelves for your reading choices, ask staff for information and reference queries and use the public PCs and printing services.

  • Customers will be able to book a 30 or 60 minute session on a computer, limited to one session per person per day. Only one person is allowed to use a computer at a time.

    Pre book your computer session click here.

    Printers and photocopiers are available for use. You can send your document remotely via this link.

    Check out this step by step guide on how to print a document remotely. Click here

    Otherwise, you can bring your USB to print any documents via the tech kiosk.

    Charges apply for printing and photocopying.

    Payment is cashless via Tap & Go EFTPOS only.

    You’ll need your current membership card to access the above services. If you’re not a member, you can register online to get an eCard number.

  • You can reserve up to ten items on each membership card via parra.city/search or call a branch library or in person. 

    After receiving notification, please collect your items during opening hours before the expiry date. You will need your library card in order to collect your loan from the library. Self-check machines are available at all branch libraries.

    With your eCard number please bring a form of identification with your name and current address. So you’ll be fully registered on site and get a library membership card.

    Inter library loans are now available and please fill in this request form

  • You can join your local library online.

    Once you’ve signed up, you can borrow eBooks, eAudio, and reserve up to ten physical items using your eCard membership number.

    When you visit a library branch, please bring the eCard number with a valid identification with your name and current address (e.g. driver’s licence). We can then complete your registration and give you a membership card.

    If you'd like to retrieve or check your library card details please click my account on the top right corner of https://parra.city/search page. You can change your password online or call 9806 5159.

  • Yes, you can at Epping and Parramatta libraries.

    Please be mindful of social distancing in the book aisles and follow the direction of staff at all times.

    All lending collections are available for browsing and borrowing.

    Physical newspapers are not available at this stage. You can access digital newspapers and magazines from around the world in different languages from home via: online newspaper PressReader

  • Yes, study tables are limited to one hour per person, per day. Walk-ins are subject to availability. Call Epping on 9806 5843 or Parramatta 9806 5159 to get more details.

  • Currently our libraries have no face-to-face programs, but you can access digital programs online.

    Learn more
  • At the moment, the Justice of the Peace Service isn’t available at our libraries.

    You can find a Justice of the Peace in the Parramatta LGA by accessing the Community Information Directory or the online JP Public Register Justice of the Peace website

     

     

     

     

     

    Visit the NSW JP website
  • Meeting rooms are unavailable at this stage.