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Library

Library frequently asked questions

From Monday 16 February 2021, City of Parramatta Libraries' opening hours are extended.

Opening hours

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Parramatta Library

Monday to Friday 9:30am – 8:00pm
Saturday 9:30am – 4:00pm
Sunday 2pm – 5pm
Closed on public holidays

Epping Library

Monday to Thursday 10am – 8pm
Friday 10am – 5pm
Saturday 9:30am – 12:00pm
Sunday 2pm – 5pm
Closed on public holidays

Constitution Hill, Dundas, Ermington Libraries

Monday, Tuesday, Wednesday, Friday 10am – 5pm
Thursday 10am – 8pm
Saturday 9:30am – 12:00pm
Closed on Sundays and public holidays

Carlingford

Monday 10am – 7pm
Tuesday, Wednesday, Thursday, Friday 10am – 5pm
Saturday 10am – 1pm
Closed on Sundays and public holidays

Wentworth Point Community Centre and Library

Monday, Tuesday, Friday 10am – 5pm
Wednesday 10am – 1pm
Thursday 10am – 8pm
Saturday 10am – 1pm
Sunday 2pm – 5pm
Closed on public holidays

Newington Library

Closed

Parramatta Visitor Information Centre

Tuesday – Friday 10am – 3pm
Saturday 9am – 1pm

Local Studies & Family History Library

Tuesday – Friday 10am – 3pm
Saturday 9am – 1pm

Library contact numbers

Library Telephone number
Carlingford Library 9806 5850
Constitution Hill Library 9806 5500
Dundas Library 9806 5960
Epping Library 9806 5843
Ermington Library 9806 5869
Parramatta Library 9806 5159
Wentworth Point Library 9806 8600

COVID-19 safety and hygiene measures

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In line with advice from NSW Health, all visitors and staff are encouraged to wear a face mask when using Council facilities at all times.

The following measures remain a condition of entry of Council libraries:

  • Providing accurate contact details for contact tracing purposes.

Your information will be deleted after 28 days.

  • Hand sanitising and physical distancing

If you are feeling unwell or experiencing COVID-19 symptoms or have visited a hot-spot in the past 14 days, please do not enter council facilities.

For the latest information on COVID-19, visit the NSW Government's COVID-19 site

You can also read more about how City of Parramatta Council is responding to COVID-19

Library services

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The following services are available - computer stations, study tables, collecting reservations, shelf browsing, printing and Wi-Fi.

In an effort to minimise physical contact and to protect customers and staff, the number of visitors will be restricted.

Computers

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Customers will be able to book a 30 or 60 minute session on a computer, limited to one session per person per day. Only one person is allowed to use a computer at a time.

Pre book your computer session

Printers and photocopiers are available for use. You can send your document remotely

Watch this step by step guide on how to print a document remotely.

Otherwise, you can bring your USB to print any documents via the tech kiosk machine.

Charges apply for printing and photocopying. Payment is cashless via Tap & Go EFTPOS only.

You’ll need your current membership card to access the above services. If you’re not a member, you can register online to get a temporary number.

Reservations and inter-library loans

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You can reserve up to five items on each membership card via our online catalogue or call a branch library or in person.

You can also fill in an inter library loan form

After receiving notification, please collect your items during opening hours before the expiry date.

You will need your library card in order to collect your loan from the library.

Self-check machines are available at all branch libraries.

Book browsing

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Please be mindful of social distancing in the book aisles and follow the direction of staff at all times.

Some collections are not available for browsing due to the space restrictions. You can borrow these items by reserving them or asking for assistance from library staff.

Newspapers

Physical newspapers are not available at this stage. You can access newspapers and magazines from around the world in different translations from home via the online newspaperPressReader

Study tables

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One-hour sessions are available to pre-book and are limited to one session per person, per day.

Walk-ins are subject to availability. Call your library branch to book now.

Membership and temporary membership

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Once you’ve signed up, you can borrow eBooks, eAudio, and up to five physical items using your temporary membership number.

When you visit a library branch, please bring the temporary library card number with a valid identification with your name and current address (like your driver’s licence). We can then complete your registration and give you an official membership card.

If you'd like to retrieve or check your library card details please selecting 'my account' on the top right corner of library search page. You can change your password online or call 9806 5159.

Programs

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Currently our libraries have no face-to-face programs, but you can access digital programs online

Justice of Peace service

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This service is currently unavailable at our libraries.

Looking for a Justice of the Peace?

New COVID-19 regulations: Witnessing legal documents remotely – Justices of the Peace factsheet

Donations

Our libraries will not accept any donations for the collection at this stage.

Book sales

Book sales are not available at this stage.