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Parking and transport

Pay a parking fine

Paid parking is one element of a larger transport management plan for Parramatta.

In recent years, the City of Parramatta has implemented a free Shuttle Bus within the City CBD, introduced park and ride facilities, T-Way bus routes, upgraded its car parks and improved street signage.

Revenue from ticket parking is reinvested back into the community via neighbourhood revitalisation projects, resources and infrastructure.

How to pay

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You must pay parking fines within 21 days of issue via:

  • online via Revenue NSW*
  • by post to Revenue NSW, PO Box 4444, Parramatta NSW 2124 (include a cheque or money order with the penalty notice number written on the back)
  • call 1300 130 112*
  • at the Post Office Billpay

*with Visa or Mastercard

If you are having trouble paying the penalty amount, please contact the Revenue NSW, who can advise you on other payment options.

Payment must be made to Revenue NSW.
The City of Parramatta cannot accept payment of fines, either by mail or at the Customer Service Centre.

Appeals

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You may appeal a fine through the following methods:

  • electing to go to court to have the matter heard

  • submitting a request to the Revenue NSW

Parking meter refund 

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If you have paid for parking at a parking meter in Parramatta and have not received a ticket, please call 1800 017 827 (free call) so that a technician can attend to the meter.

Please ensure that you purchase another ticket from a working meter machine to display in your car. The City of Parramatta has a ‘pay and display’ system, and failure to purchase a ticket could result in a penalty notice.

To claim a refund of your money, please complete the parking meter refund form and we will refund you within 2–3 weeks.

Parking meter refund form

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Your details
Please provide your postal address for cash refunds if approved.
Payment details

Please provide as much information as you can to speed up processing

Not sure what Meter ID it was, find meter number on the map here
Time e.g. 12:30:00 PM
First Payments Types
Second Payments Types
e.g. 123456 ... 1212