alert City of Parramatta will soon no longer support this version of IE. Consider upgrading your browser now. Link
alert

Please note that Council's Customer Service Centre phone number (02 9806 5050) is currently not working.

You can still contact us via 1300 617 058 or please direct your enquiries to our online contact us form or lodge a request via Online Services.

alert

Please note that Council's Customer Service Centre phone number (02 9806 5050) is currently not working.

You can still contact us via 1300 617 058 or please direct your enquiries to our online contact us form or lodge a request via Online Services.

Customer Service Dashboards

Community Satisfaction

Council strives to provide services that satisfy community needs and expectations.

To measure community satisfaction, Council engages an independent social research consultancy to conduct the annual Community Satisfaction Survey. This survey measures perceptions of Council, its current and future services, and community priorities over time.

The graphs on this page display the results of some key measures from the Community Satisfaction Survey.

Thought bubble icon symbolising feedback from the community

Upcoming events