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Please note that Council's Customer Service Centre phone number (02 9806 5050) is currently not working.

You can still contact us via 1300 617 058 or please direct your enquiries to our online contact us form or lodge a request via Online Services.

alert

Please note that Council's Customer Service Centre phone number (02 9806 5050) is currently not working.

You can still contact us via 1300 617 058 or please direct your enquiries to our online contact us form or lodge a request via Online Services.

Customer Service Dashboards

Service Delivery (Timeframe)

Council is committed to providing high quality and timely services to the community.

This includes responding to, and resolving, customer requests in a reasonable timeframe, and delivering key services to the community on schedule.

The graphs in this dashboard show Council’s performance in adhering to target schedules, and processing customer requests against target timeframes, in a number of key service areas.

Image of a stopwatch symbolising that success in delivering Services offered by the City of Parramatta, is a measure of time and how quickly the services are delivered

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