Close up of the accessibility ramp leading to the entrance of the original town hall building


Everyone is welcome at Parramatta Town Hall, with accessibility at the heart of the planning and design, ensuring every member of the community can enjoy this historical event space. All public spaces within Parramatta Town Hall are accessible.


  • All public entrances to Parramatta Town Hall are wheelchair accessible.

  • Both levels of Parramatta Town Hall are wheelchair accessible by an internal lift

  • Accessible toilets are available on both floors.

  • Inside Parramatta Town Hall, if you require assistance, please contact any of our friendly team.

Assistance animals

  • We welcome guide dogs, hearing dogs and trained assistance dogs

Hearing augmentation

  • Parramatta Town Hall features a free WiFi hearing augmentation system, allowing visitors to connect to audio zones within the building via an app on their smart device. This app can be downloaded for free on our Public Wi-Fi service. Once connected, look for rooms, visitors will be able to hear the display audio in rooms featuring a QR code.

  • For visitors without a smart device, a limited number of devices are available for loan from the PHIVE customer service desk.

Parent and carer facilities

  • Baby changing facilities are available in the accessible bathroom located on ground floor.

  • Prams are permitted on both floors of Parramatta Town Hall.


Adult changing facilities - next door at PHIVE

During the opening hours of PHIVE, accessible Adult Changing facilities are available at PHIVE for guests of Parramatta Town Hall. Outside these hours, these facilities are available on request. Please get in touch with our team to discuss your needs.

The accessible Adult Changing facility is located on the basement mezzanine level of PHIVE, accessed via lift. From Parramatta Town Hall, guests can access PHIVE via the PHIVE foyer connected to Parramatta Town Hall.

Close up image of a unisex ambulant and accessible toilet sign on the wall